Upper Valley Haven

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members. 

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization. 

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace. 

Compensation 

This is a full-time, Monday to Friday position and the pay rate is $18.00 - $22.00 per hour depending on education and experience.  

Overview

The Food Shelf Associate assists the Food Shelf Coordinator with oversight of a small but busy retail environment for food distribution on our campus. This includes assisting with daily operations and supporting volunteers. The Food Shelf Associate is also integral in fulfilling external community program food needs and coordination of services in the absence of the Food Shelf Coordinator. This includes communication with partners in addition to pulling orders together and ensuring accuracy. The Food Shelf Associate is responsible for modeling the Haven values and principles within the organization and the community. 

Requirements 

• Demonstrate the values and mission of the Haven in all interactions in the community and on the campus 
• Work collaboratively as part of department team as well as the overall Haven team 
• Engage volunteers in delivery of services in keeping with Haven's values and principles 

• Support daily operations and ensure quality customer service 
• Supervise, assign tasks to, and direct food shelf volunteers
  
• Ability to interact comfortably with people from a wide range of social, economic, cultural, and religious backgrounds
• A valid driver’s license is required, as well as driving record as specified in the Haven Vehicle Use Policy (2020) or capacity to provide own transportation to meet job requirements
  
• Ability to stand on hard surfaces for long periods of time and be moving around 
• Ability to lift up to 30 pounds repeatedly and up to 50 pounds occasionally
• Ability to represent the Haven in the community
  

Qualified applicants will have experience in retail or food management; leading teams; and working with people from diverse backgrounds. Customer service skills are essential for this position, for working with both our customers and volunteer teams.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.