The Upper Valley Haven is seeking a part-time shelter staff for overnight (12AM to 830AM) shifts Saturday through Tuesday to provide assistance to guests & maintain shelter operations. Shelter staff are responsible for ensuring the environment is safe, clean, and welcoming. Shift work will require lifting, bending and some cooking tasks. Qualified shelter staff have education and life experience including demonstrating respect for and acceptance of people facing challenges in their lives. They work well independently and know how and when to ask for support. They are able to interact effectively with diverse populations and work well in a crisis. They have flexibility and adapt easily to constantly changing circumstances. Starting pay is $18 per hour plus a 3rd shift pay differential of $1.25 per hour. The Haven also provides a generous benefit package and opportunities for professional growth. Upper Valley Haven is an EOE, and encourages people from all backgrounds to apply. Candidates with a BA in Human Services are preferred.
Job Title: Shelter Staff Member
Reports to: Adult or Family Services Clinical Supervisor
Purpose: Create and manage a shelter environment based on the concept of choices, and the four principals of respect, communication, safety and wellness. Facilitate the daily operational activities involved in running an emergency shelter. Support guests in using identified strengths in carrying out their individual plans, and in participating in growth opportunities.
Shelter staff are key members of the Shelter Services Team. They are responsible for the milieu of the shelters. They create positive, supportive relationships with guests while ensuring guests are held accountable to practicing the four choices. Shelter staff can effectively us the Choices model as a framework for assisting guests. Shelter staff are also responsible for completing various shelter management activities that include, but are not limited to meal preparation, laundry, equipment management, preparation of rooms for guests, shoveling, etc. They are responsible for documentation of events on their shift. They are also responsible for greeting and assisting guests, donors, and volunteers on campus. Shelter staff are accountable to ensuring the environment is safe, clean, and welcoming.
Shelter staff are part of an overall team of professionals in the shelter who work with the guests. They are responsible for communicating with Service Coordinators and other staff. They are expected to attend team meetings and regular clinical supervision as part of their professional development. Shelter staff abide by all policies and protocols of the Upper Valley Haven, and support the mission and values of the Upper Valley Haven and represent those values in all their interactions with others. Some use of Haven vehicles may occur for transporting guests (rare), guest’s belongings or food.
Qualified shelter staff have education and life experience including demonstrating respect for and acceptance of people facing challenges in their lives. They work well independently, and know how and when to ask for support. They are able to interact effectively with diverse populations. They have flexibility and adapt easily to constantly changing circumstances. They can also function well in a crisis situation. They are reliable and punctual.
A valid driver’s license is required as well as driving record as specified in the Haven Vehicle Use Policy (2020).
Salary Range: $18.00 per hour, plus 3rd shift pay differential of $1.25 per hour
Location: White River Junction, Vermont
Work Schedule: Onsite. 32 hours, Overnight Midnight - 8:30 AM, Saturday through Tuesday.
Additional benefits: Employer-paid contribution up to 100% of healthcare premiums (Medical, Dental, Vision) Paid holidays, Paid Time Off, 403b Retirement Plan and employer-paid life insurance.
Since 1980 the Upper Valley Haven has provided temporary shelter, educational programming for adults and families experiencing homelessness, and food to those in need. The Haven offers support and fosters independence through our four pillars of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any services. We now serve over 14,500 people per year.
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
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